FAQ

The selection exclusively includes components for electric gate systems. Main product categories:

• Motors: sliding gates, swing gates, articulated arm, and underground motors
• Controls: single- and dual-motor control units
• Remote controls: fixed code, rolling code, duplicators
• Receivers: external and built-in radio receivers
• Antennas: signal booster antennas
• Photocells: wired and wireless types
• Flashers: LED or bulb versions, 12–230V
• Access control: key switches, code keypads
• Rack gears: plastic with steel insert, full steel
• Fittings: limit switches, brackets, mounting elements
• Spare parts: capacitors, transformers, limiters, covers

The manufacturer’s warranty depends on the product type. Most TAU products have a 24-month warranty. Some control units, photocells, and accessories have a 12-month warranty. The exact warranty period is listed on each product page. A proof of purchase invoice is required for warranty claims.

Vantech.hu provides a 14-day withdrawal period according to e-commerce regulations. Products must be returned in their original condition, preferably in the original packaging. More information be found in the Refund Policy.

In-stock products are packed and handed over within 1–2 business days. Delivery is via Hungarian Post courier, with a 1–3 business day delivery time. Shipping costs depend on the order amount and weight. Details: Delivery Terms.

Low-quality materials (e.g., fully plastic rack gears) are prone to deformation and breakage. Poor-quality capacitors may cause motor failures due to voltage fluctuations or overheating. Stainless or galvanized steel fittings and industrial-grade electronics significantly increase system lifespan and reduce maintenance frequency. Vantech.hu specifies exact material and type information for every product.

TAU is an Italian gate automation manufacturer that has been developing gate movement systems since 1981. Their products feature modular construction, reliable limit and torque management, and durable motor drives. TAU products are available in 24V DC and 230V AC versions for residential, apartment, and industrial applications.

In this case, we recommend providing the exact part type, item number, photo, or system description via email or phone. Many products are not listed in the public webshop but are in stock or can be sourced.

PDF datasheets, wiring diagrams, or installation manuals are available for many products. If not listed on the product page, they can be sent by email upon request.

Yes, during checkout you can provide a tax number and request a company invoice, which will be automatically issued based on the provided information.

If you didn’t find an answer above, please email us or use the contact form on the Contact page. We typically respond within 24 hours on business days.

For technical inquiries, please include:

• The type or photo of your existing system
• The item number or dimensions of the part in question
• A brief description of the fault or intended application

This helps us provide a fast and accurate response.